Privacy Policy
Moving Mania Inc. is committed to protecting the privacy of our customers. This Privacy Policy explains
how we collect, use, disclose, and safeguard your information when you use our moving services and
website. Please read this policy carefully to understand our practices regarding your information.
- Information We Collect
We may collect information from you in several ways, including:
a. Personal Information
– Contact Information: Name, phone number, email address, and postal address.
– Identification Information: Driver’s license number, government-issued ID number (where
applicable).
– Payment Information: Credit card or payment details, billing information.
– Move-Related Information: Pick-up and delivery addresses, details about the items to be
moved, preferred moving dates, and any specific requirements for the move.
b. Automatically Collected Information
– Log Data: Information your browser sends whenever you visit our website, such as your IP
address, browser type, and the pages of our site that you visit.
– Cookies and Tracking Technologies: We may use cookies and other tracking technologies to
enhance your experience and gather data about your interaction with our website. - How We Use Your Information
We use the information we collect in the following ways:
– To Provide Services: Process and schedule your move, manage and deliver services, and
communicate with you regarding your moving services.
– Customer Support: Respond to your questions, requests, and complaints.
– Billing and Payments: Process transactions, send invoices, and manage payments.
– Improvement and Analysis: Improve our services, analyze usage trends, and enhance website
performance and customer experience.
– Marketing and Promotions: With your consent, we may send you information about
promotions, offers, and other news about our services. - How We Share Your Information
We may share your personal information with:
– Service Providers and Partners: Third-party vendors who assist with our operations, such as
payment processors, IT providers, and logistics partners. - Legal and Regulatory Authorities: If required by law or to protect our rights, property, or safety,
or those of others.
– Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may
be transferred to the new ownership.
– 3rd Party and Affiliates: SMS contact information will not be shared with any third parties or
affiliates for marketing purposes, nor will phone numbers be shared or used by any third party
for SMS purposes. - Data Security
We implement industry-standard security measures to protect your personal information from
unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is
entirely secure, and we cannot guarantee absolute security. - Your Rights
Depending on your location, you may have the following rights regarding your personal information:
– Access: You may request access to the personal information we hold about you.
– Correction: You may request that we correct any inaccuracies in your information.
– Deletion: You may request that we delete your personal information, subject to legal
obligations.
– Opt-Out: You may opt out of marketing communications at any time.
To exercise these rights, please contact us at (844) 668-3871. - Data Retention
We retain your personal information for as long as necessary to provide our services, comply with our
legal obligations, resolve disputes, and enforce our agreements. - Children’s Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect or
solicit information from children under 18. - Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices
or content of these sites. Please review the privacy policies of any third-party sites you visit. - Changes to Our Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an
updated effective date. We encourage you to review this Privacy Policy periodically. - Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Moving Mania Inc
271 SW 33 rd Ct., Ft. Lauderdale, FL 33315
(844) 668-3871
[email protected]
SMS Terms & Conditions
SMS Terms & Conditions
- SMS For Consent Communication
The information (Phone Numbers) obtained as part of the SMS consent process will not be
shared with third parties for marketing purposes. - Types of SMS Communications: If you have consented to receive text messages from Moving
Mania USA, you may receive messages related to the following:
Appointment reminders
Follow-up messages
Billing inquires
Promotions or offers (if applicable)
Example: “Hello, this is a friendly reminder of your upcoming appointment with Dr. [Name] at [Location]
on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.” - Message Frequency: (Edit this part with based on what you have on the TCR Form)
Message frequency may vary depending on the type of communication. For example, you may receive
up to [X] SMS messages per week related to your [appointments/billing, etc.].
Example:
“Message frequency may vary. You may receive up to 1 SMS message per week regarding your
appointments or account status - Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing
plan. These fees may vary if the message is sent domestically or internationally. - Opt-In Method:
You may opt-in to receive SMS messages from Moving Mania USA in the following ways:
Verbally, during a conversation
By submitting an online form
By filling out a paper form - Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS
message you receive. Alternatively, you can contact us directly to request removal from our messaging
list.
- Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or you can get help directly
from us at [email protected]
Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our
forms. - Standard Messaging Disclosures:
Message and data rates may apply.
You can opt-out at any time by texting “STOP”.
For assistance, text “HELP” or visit our https://www.movingmaniausa.com/privacy-policy/
and terms and conditions pages.
Message frequency may vary